Business Admin Apprentice

Location: Houghton Le Spring, DH4 5EQ
Type: Apprenticeship
Salary: Apprenticeship Minimum Wage
Sector: Business, Administration, Finance and Law
Ref: VAC-04479
Application Deadline Date: 29/05/2026
Start Date: 03/06/2026
Positions Available: 1
Working Week: Monday to Friday 8am to 6pm

Brief Description

DH4 5EQ. The Business Administration apprentice will support day‑to‑day administrative functions, helping the organisation run smoothly. They will provide efficient, professional support across the team while developing skills in communication, organisation, customer service and business systems.

Qualifications Required

GCSEs in Maths and English (or equivalent) at grade 4-9 or equivalent.

Personal Qualities

Professionalism and integrity
Personal responsibility
Initiative and proactive working
Attention to detail and quality focus
Teamwork and positive attitude

Skills Required

Communication, Managing priorities and organising workloads, Producing accurate records and documentation, Using digital systems and office software, Problem‑solving and decision‑making, Meeting deadlines and supporting business processes

Training to be Provided

Business Administrator Level 3

Future Prospects

After completing the Level 3 Business Administrator apprenticeship, learners can progress into roles such as Business Support Officer, Senior Administrator, Office Coordinator, Customer Service Executive, Project Administrator, HR Administrator, or Finance Assistant, depending on their interests and strengths. With further experience, they can move into more advanced positions like Office Manager, Executive Assistant, Project Support Officer, HR Assistant, or Operations Assistant. Many learners also choose to continue their development through higher‑level qualifications, including Level 4 Project Management, Level 4 Business Analyst, Level 4 HR Support, Level 4 Marketing Executive, or management routes such as the Operations/Departmental Manager apprenticeship. These pathways support long‑term progression into supervisory, specialist, or management roles within a business.

Vacancy Detail

Core Administrative Duties:

Supporting with filing, data entry and updating business systems
Managing incoming emails, calls, and customer enquiries
Preparing and organising documents, reports or presentations
Scheduling meetings, maintaining calendars and arranging appointments
Assisting with minute‑taking and distributing information
Maintaining accurate records and ensuring information is up to date

Communication & Customer Service

Greeting and assisting visitors
Providing customer support by phone, email or face‑to‑face
Communicating professionally with internal and external stakeholders

Business Processes & Support

Supporting HR, finance, operations or project teams as required
Monitoring stock levels, ordering supplies and maintaining inventories
Upholding GDPR and confidentiality expectations
Following organisational policies and procedures

IT & Systems

Using Microsoft Office and internal CRM/management systems
Inputting, updating, and retrieving information
Producing basic reports using templates or guidance